Find answers to common questions about using GiftPlan.io. If you can't find what you're looking for, feel free to get in touch.
Sign up for a free account, then follow the guided setup to add your names, ceremony date, and a personal message. You can add gift items with target amounts, upload a cover photo, and customise your registry page. When you're happy with everything, publish your registry and share the link with your guests.
Guests visit your registry page using the link you share. They choose a gift to contribute towards, enter an amount, and leave an optional personal message. Payments are processed securely through Stripe — guests do not need to create an account.
There's a one-time publication fee to publish your registry (shown in your local currency based on location), plus a 2% platform fee on each contribution. Stripe's standard payment processing fees also apply and vary by country and card type. Guests can optionally cover the card fees so more of every gift reaches you. There are no monthly charges or hidden costs.
During setup, you'll connect a Stripe account through Stripe Connect. This is where your contributions are paid out to. Stripe handles the payouts directly to your bank account according to your Stripe payout schedule (usually within a few business days).
30 days after your ceremony date, your registry is automatically archived. You can still view your contributions and messages, but guests will no longer be able to make new contributions. 90 days after your ceremony date, your registry data is permanently deleted. Make sure to download any messages or records you want to keep before then.
Yes. You can add, edit, or remove gift items at any time from your dashboard. You can also update your cover photo, personal message, and ceremony date. Changes are reflected on your public registry page straight away.
You can reach us by email at hello@giftplan.io. We aim to respond within one working day. You can also visit our contact page for more details.